Privacy Policy

Effective Date: June 2025

Company Name: HealthNet

At HealthNet, we are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy outlines how we collect, use, and protect your information when you interact with our services.

No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. Information sharing to subcontractors in support services, such as customer service is permitted. All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

Information We Collect

We may collect the following types of information:

• Personal Information:
  • Name
  • Phone Number
  • Email Address
  • Address
  • Any other information you voluntarily provide through our lead forms or communications
• Non-Personal Information:
  • IP Address
  • Device Type
  • Browser Type
  • Usage Data (e.g., pages visited, time spent on the website)

How We Use Your Information

The information we collect may be used for the following purposes:

• To provide you with information about our products and services.
• To respond to your inquiries and fulfill your requests.
• To improve our website and customer experience.
• To send you SMS, emails, or other communications regarding services you have opted into.
• To comply with regulatory or legal obligations.

Information Sharing and Disclosure

We do not sell or rent your personal information to third parties.

A2P 10DLC Compliance

HealthNet uses Application-to-Person (A2P) messaging to communicate with our customers. We are committed to adhering to A2P 10DLC compliance standards, ensuring all messaging is opt-in and follows best practices for transparency and data protection.

• Opt-In Policy: By providing your phone number and other contact information, you consent to receiving SMS communications from us.
• Opt-Out Policy: You may opt out of receiving SMS or other communications at any time by replying "STOP" to any of our messages or contacting us directly.
• Purpose Limitation: Your information is only used for purposes consistent with your consent, such as receiving updates or services you have requested.

Data Security

We take appropriate measures to safeguard your personal information against unauthorized access, loss, or misuse. These measures include:

• Secure data storage
• Encryption of sensitive information
• Regular monitoring of our systems for vulnerabilities

Your Rights

You have the right to:

• Access and review your personal data.
• Request corrections or updates to your information.
• Withdraw consent to process your data at any time.
• Request the deletion of your personal information, subject to regulatory requirements.

To exercise any of these rights, please contact us at [email protected].

Cookies and Tracking

Our website may use cookies and similar tracking technologies to enhance your experience. You can manage cookie preferences in your browser settings.

Changes to This Policy

We reserve the right to update this Privacy Policy as necessary to reflect changes in our practices or regulatory requirements. Any changes will be posted on this page with an updated effective date.